Privacy Policy

Effective date: 27/3/2025

This Privacy Policy applies to the Ahly Guide mobile application provided by Alkashier.

Data Deletion Requests

To request the deletion of your data, please contact us at support@alkashier.com or visit our Data Deletion Request page at Data Deletion Request Page.

Compliance with GDPR, CCPA, and App Store/Play Store

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the data privacy requirements of the App Store and Google Play Store.

Information We Collect

We may collect certain information when you use the Ahly Guide app, including but not limited to:

• Personal information such as name, email address, and contact details
• Device information such as IP address, device type, and operating system version
• Usage data such as app interactions, preferences, and settings

How We Use Your Information

We may use the collected information for the following purposes:

• Providing and improving the Ahly Guide app
• Customizing your app experience
• Communicating with you regarding app updates, new features, and promotions

User Rights

As a user of the Ahly Guide app, you have the following rights regarding your personal data:

• Right to access: You can request access to the personal data we hold about you.
• Right to rectification: You can request that any inaccurate or incomplete data be corrected.
• Right to erasure: You can request the deletion of your personal data from our systems.
• Right to data portability: You can request a copy of your data in a commonly used format.

Children's Privacy

The Ahly Guide app does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us immediately.

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