Privacy Policy

Effective date: 27/3/2025

This Privacy Policy applies to the Ahly Guide mobile application provided by Alkashier.

Data Deletion Requests

To request the deletion of your data, please contact us at support@alkashier.com or visit our Data Deletion Request page at Data Deletion Request Page.

Compliance with GDPR, CCPA, and App Store/Play Store

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the data privacy requirements of the App Store and Google Play Store.

Information We Collect

We may collect certain information when you use the Ahly Guide app, including but not limited to:

Personal information such as name, email address, and contact details
Device information such as IP address, device type, and operating system version
Usage data such as app interactions, preferences, and settings

How We Use Your Information

We may use the collected information for the following purposes:

Providing and improving the Ahly Guide app
Customizing your app experience
Communicating with you regarding app updates, new features, and promotions

User Rights

As a user of the Ahly Guide app, you have the following rights regarding your personal data:

Right to access: You can request access to the personal data we hold about you.
Right to rectification: You can request that any inaccurate or incomplete data be corrected.
Right to erasure: You can request the deletion of your personal data from our systems.
Right to data portability: You can request a copy of your data in a commonly used format.

Children's Privacy

The Ahly Guide app does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us immediately.

Advertising and Third-Party Advertising Partners

This app displays advertising served by Google AdMob. To deliver and measure ads, Google and its certified partners may collect and process your device's advertising identifier (Android Advertising ID or Apple IDFA), IP address, approximate location, and ad interaction data.

Where required in the European Economic Area, the United Kingdom, and Switzerland, we ask for your consent before any personalised advertising is shown, using Google's IAB TCF-certified consent form. You can change or withdraw your choice at any time from the privacy options in the app's settings.

You can reset or delete your advertising identifier in your device settings (Android: Settings → Privacy & security → Ads; iOS: Settings → Privacy & Security → Tracking). See How Google uses information from sites or apps that use our services and Google's advertising partners.

Because we display personalised advertising, our sharing of advertising identifiers with advertising partners may constitute a "sale" or "share" for cross-context behavioural advertising as those terms are defined under the California Consumer Privacy Act (CCPA/CPRA). You may opt out at any time by declining personalised advertising in the app's privacy options, or by limiting ad tracking in your device settings.

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