Privacy Policy for ZeroKam - Telecom Operator

Effective Date: August 4, 2026

Last Updated: August 4, 2026

This Privacy Policy describes how alkashier ("we", "us", or "our") collects, uses, discloses, and safeguards your personal data when you access or use our mobile application, ZeroKam - Telecom Operator (the "App"). We are committed to protecting your privacy and ensuring compliance with applicable data protection laws worldwide, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and the privacy guidelines of major app marketplaces (Apple App Store and Google Play Store).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. Data Controller and Contact Information

alkashier is the data controller responsible for your personal data collected through the App.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Legal Entity Name: alkashier
Privacy Contact Email: admin@alkashier.com

2. Information We Collect

A. Information You Provide directly to Us

Information you enter into the app is processed to provide the app's features. Where the app stores this information on your device, it remains on your device unless you choose to use a feature that transmits it (for example, contacting support, or an optional backup or sync feature).

If you contact us for support, we receive your email address and the contents of your message, which we use solely to respond to you.

B. Information Collected Automatically

Device and technical data: device model, operating system version, app version, language and region settings, and approximate (coarse) location inferred from your IP address.
Advertising identifiers: your device's advertising identifier (Android Advertising ID or Apple IDFA) together with IP address and ad interaction data, collected by our advertising partners as described in Section 5.
Diagnostic data: crash reports and aggregated usage statistics, where enabled, used to detect faults and improve stability.

3. Legal Basis for Processing (GDPR Compliance)

If you reside in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases pursuant to Article 6 of the GDPR:

Performance of a Contract: Processing is necessary to provide, maintain, and deliver the services requested in the App.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving App efficiency, securing our services, and preventing fraud, provided your privacy rights do not override these interests.
Consent: Where required by law, we process your data based on your explicit consent (e.g., for non-essential analytics or push notifications). You may withdraw your consent at any time.
Legal Obligation: Processing is necessary to comply with applicable statutory or legal obligations.

4. How We Use Your Information

To provide, operate, and maintain the features of the app.
To diagnose faults, monitor stability, and improve performance.
To display advertising, including personalised advertising where you have given consent, as described in Section 5.
To respond to your support requests and other enquiries.
To comply with our legal obligations and to enforce our terms.

5. Sharing and Disclosure of Information

We may disclose or share your data in the following limited circumstances:

Advertising Partners: This app displays ads served by Google AdMob. To deliver and measure ads, Google and its certified partners may collect and process your device's advertising identifier (Android Advertising ID / Apple IDFA), IP address, coarse location, and ad interaction data. Where required in the European Economic Area, the United Kingdom, and Switzerland, we request your consent before any personalized advertising through Google's IAB TCF-certified consent form, and you may change or withdraw your choice at any time via Settings → Privacy options in the app. See How Google uses information from sites or apps that use our services and Google's advertising partners. You can reset or delete your advertising ID in your device settings (Android: Settings → Privacy & security → Ads; iOS: Settings → Privacy & Security → Tracking).
Service Providers: We may share data with vetted third-party service providers (such as cloud hosting, analytics, and infrastructure providers) bound by contractual obligations to keep your information confidential and secure.
Legal & Regulatory Compliance: We may disclose information if required to do so by law, subpoena, or government order, or when we reasonably believe disclosure is necessary to protect our legal rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, user data may be transferred as part of the business assets.

6. Data Storage and International Data Transfers

Your information may be stored and processed in servers located outside of your state, province, or country. Where cross-border data transfers occur, we implement adequate safeguards—such as Standard Contractual Clauses (SCCs) approved by the European Commission—to ensure your personal data receives an equivalent level of protection.

7. Data Security and Retention

We implement appropriate technical and organizational security measures, including encryption in transit and at rest, to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal data only for as long as is necessary to fulfill the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Data Deletion Requests and User Rights

In accordance with GDPR, CCPA, and mobile platform rules, you have full control over your personal data.

Data Deletion Requests

You have the right to request the deletion of your account and all associated personal data at any time. You can initiate a deletion request through the following options:

Dedicated Data Deletion Page: Visit our data deletion request portal at https://apps.alkashier.com/legal/zerokam---telecom-operator/data-deletion and follow the posted instructions.
Email Request: Send an email directly to admin@alkashier.com with the subject line "Data Deletion Request" along with your registered account details.

Upon verification of your request, we will delete your account data from our active databases and direct our service providers to do the same, subject to legitimate legal retention obligations.

Your Privacy Rights

Depending on your jurisdiction, you may hold the following legal rights:

Right to Access / Know: Request details of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure / Deletion: Request destruction of your personal data ("Right to be Forgotten").
Right to Restrict or Object: Restrict or object to certain forms of data processing.
Right to Data Portability: Obtain a copy of your personal data in a structured, machine-readable format.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

9. California Privacy Rights (CCPA / CPRA Notice)

California residents have specific rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of its sale or sharing.

Because this app displays personalized advertising through Google AdMob, our sharing of advertising identifiers with advertising partners may constitute a "sale" or "share" for cross-context behavioral advertising as those terms are defined by California law. You may opt out at any time by selecting Settings → Privacy options in the app and declining personalized advertising, or by limiting ad tracking in your device settings. We do not knowingly sell or share the personal information of consumers under 16 years of age.

10. Children's Privacy

The App is not intended for use by children under the age of 13 (or under 16 in the European Union). We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child without verified parental consent, we will promptly delete such information from our systems. Parents or guardians who believe their child has provided us with personal data may contact us at admin@alkashier.com.

11. App Store and Play Store Compliance

In accordance with Apple App Store and Google Play Store developer policies:

We limit data collection strictly to what is necessary for functional app features and analytics.
We provide clear in-app mechanism or external web link access for users to exercise data deletion rights.
We adhere to platform guidelines regarding the use of tracking frameworks and user consent prompts.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations, features, or operational practices. We will notify you of material changes by posting the updated Privacy Policy within the App or via email, and updating the "Effective Date" at the top of this document.

13. Contact Us

For questions, formal privacy inquiries, or exercising legal rights, please contact:

alkashier
Email: admin@alkashier.com
Data Deletion Portal: https://apps.alkashier.com/legal/zerokam---telecom-operator/data-deletion